German-Speaking Onboarding Lead (EMEA) | Flexible Hours

SEMrush; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading tech company is seeking an Onboarding Consultant, German Speaking, in the UK. This role focuses on customer onboarding, ensuring new customers are successfully integrated into the platform. The ideal candidate will have experience in Customer Success and strong communication skills. The company offers flexible hours, unlimited PTO, and various employee benefits including support programs and team-building activities.

Benefits

Flexible working hours

Unlimited PTO

Employee Support Program

Training and courses

Qualifications

• 4–6+ years of experience in Customer Onboarding, Customer Success, or related role.
• Proven ability to build trust with various stakeholders.
• Skilled at designing onboarding strategies.

Responsibilities

• Own the first 30–60 days of the customer onboarding journey.
• Identify customer priorities and map to product capabilities.
• Act as a trusted advisor, providing strategic recommendations.

Skills

Customer Onboarding

Stakeholder Relationship Management

Communication Skills

Data Insights

Project Management

Job description

A leading tech company is seeking an Onboarding Consultant, German Speaking, in the UK. This role focuses on customer onboarding, ensuring new customers are successfully integrated into the platform. The ideal candidate will have experience in Customer Success and strong communication skills. The company offers flexible hours, unlimited PTO, and various employee benefits including support programs and team-building activities.