General Assistant

Chelmsford Star Co-op; Chelmsford; On-site; GBP 20,000 - 24,000; Full time

Job summary

A community-focused convenience store in Chelmsford is seeking a General Assistant to provide excellent customer service and support store operations. Responsibilities include working at the checkouts, replenishing stock, and assisting customers. No specific experience is required but customer service experience is a plus. The role offers flexible working hours and various benefits including annual leave and a pension scheme.

Benefits

28 days of annual leave

Auto-enrollment pension scheme

Colleague discount

Flexible working hours

Death in Service Benefit

Free tea and coffee during breaks

Qualifications

• Over 18 years of age for the sale of alcohol and lottery tickets.
• Desire to provide a great customer experience.
• Reliability in punctuality and presentation.

Responsibilities

• Provide excellent customer service at checkouts.
• Replenish stock and assist customers.
• Promote membership benefits.

Skills

Customer service experience

Excellent communication and listening skills

Teamwork

Reliability

Job description

About The Role

Vacancy - Wednesday 14-18

As a General Assistant, you will be at the forefront of our convenience stores, providing excellent customer service. Your responsibilities will include working at the checkouts, replenishing stock, assisting customers, and promoting the benefits of membership. We are an integral part of our local community, and our stores are open to meet the needs of the community.

About You

We do not require specific experience, but customer service experience is a plus. You should be able to demonstrate the following:

• You are over the age of 18 to be eligible for the sale of alcohol and lottery tickets.
• A desire to provide a great customer experience.
• Excellent communication and listening skills.
• A willingness to work as part of a team, contributing to the success of the store.
• Reliability in being punctual and well-presented at work.

About Us

Chelmsford Star Co-operative Society Ltd was established in 1867, following a meeting of workers from a local ironworks, 23 years after the founding of the first Co-operative Society. We began trading in a small shop on Tindal Street, Chelmsford, and later merged with the Braintree and West Essex Co-operative in the late 1960s.

The Society provides goods and services throughout Mid Essex to both members and customers. Our family of businesses includes food, travel, funerals, and department stores.

Benefits

• 28 days of annual leave (including bank holidays, pro-rated).
• Auto-enrollment pension scheme.
• Colleague discount across the Society divisions.
• Flexible working hours.
• Death in Service Benefit.
• Free tea and coffee during breaks.

Chelmsford Star Co-operative Society Ltd. is committed to ensuring that our recruitment process is as fair and inclusive as possible for everyone.