Front Office Host

Mesh-AI Limited; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic hospitality company is looking for a Front Office Host in Glasgow to create memorable experiences for guests. The ideal candidate brings 1-3 years of hospitality experience and a welcoming attitude, excels at multitasking, and communicates effectively in English. Enjoy great opportunities for growth, discounts across properties in Europe, and an inclusive workplace that values diversity. If you're someone who thrives in fast-paced environments and enjoys engaging with guests, we want to hear from you!

Benefits

Growth opportunities

Employee discounts

Fun workplace events

Qualifications

• 1-3 years of experience in hospitality or a similar guest-facing role.
• Ability to stay energetic and welcoming.
• Comfortable with task switching without losing composure.

Responsibilities

• Welcome guests warmly and create a great atmosphere.
• Assist with check-ins and payments.
• Offer local recommendations to enhance guest experiences.
• Work closely with different departments to ensure smooth operations.

Skills

Hospitality experience

Customer service skills

Proactive mindset

Adaptability

Communication in English

Tools

PMS

Guest messaging apps

Job description

Your Mission, Should You Choose to Accept It

AsaFront Office Host,you’rethe first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic,friendlyand easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special.

Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team.

In Case You Don’tKnowWhoWe Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay,learnand play and most importantly – be themselves. As an employer we look,actand think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftopbarand eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• Welcome guests with genuine warmth and set a great atmosphere from the start
• Assist with check-ins, payments and kiosk navigation
• Keep the lobby tidy, inviting and buzzing with the right energy
• Offer local recommendations and connect guests to events, restaurants and experiences
• Jump in with bookings for activities, restaurants and everything in between
• Share guest insights and feedback with the team to improve everystay
• Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly
• Represent TSH by promoting our outlets and spotting upsell opportunities

What You’ll Have

• You have 1-3 years of experience in hospitality or a similar guest-facing role
• You bring an energetic, welcoming vibe that makes people feel at home
• You’re great at switching between tasks without losing your smile
• You have a proactive mindset and love turning small moments into memorable ones
• You’recomfortable with digital tools like PMS,kiosksor guest messaging apps
• You communicate clearly in English
• You’re a team player who stays cool and confident during busy peaks

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

Who you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation, religionorculture.Your authenticitykeeps ourteam diverse.Come as you are.