Front of House Host — High-Energy Guest Experience

BOXPARK; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A vibrant coffee company in Greater London is seeking an enthusiastic Host to join their team. The role requires a passion for food and beverage, exceptional customer service skills, and the ability to thrive in a fast-paced environment. Candidates should have experience in hospitality and excellent phone skills, with a willingness to support both the hosting and floor teams. The company promotes diversity and offers a range of benefits for employees.

Benefits

NEST Pension

On-demand wage access

Interest-free employee loan

Referral bonus

Online retail discounts

Employee Assistance Program

50% off food and drinks

Friends & Family Discounts

Meals on duty

Team social events

Enhanced maternity and paternity benefits

Qualifications

• Experience in the hospitality industry.
• Excellent phone skills and knowledge of reservation systems.
• Strong customer service background.

Responsibilities

• Provide a memorable experience for every customer.
• Deliver exemplary service in line with company standards.
• Support the operational team as needed.

Skills

Customer service skills

Communication skills

Ability to work under pressure

Problem-solving skills

Team player

Job description

A vibrant coffee company in Greater London is seeking an enthusiastic Host to join their team. The role requires a passion for food and beverage, exceptional customer service skills, and the ability to thrive in a fast-paced environment. Candidates should have experience in hospitality and excellent phone skills, with a willingness to support both the hosting and floor teams. The company promotes diversity and offers a range of benefits for employees.