Food & Beverage Assistant

Focus Hotels Management Limited; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading boutique hotel in Belfast is seeking a Food & Beverage Assistant to provide exceptional service in the restaurant and bar. The ideal candidate will have previous experience within a hotel, excellent customer service skills, and a warm and friendly personality. Join our dynamic opening team and thrive in an environment that values innovation and career growth. We offer training, career progression opportunities, and a supportive culture focused on work-life balance and recognition.

Benefits

Training and development programmes

Clear career progression pathways

Employee-centric culture

Recognition for outstanding performance

Work-life balance initiatives

Qualifications

• Previous Food & Beverage experience, preferably within a hotel environment.
• Strong communication skills with guests and team members.
• Ability to work well under pressure and maintain high standards.

Responsibilities

• Deliver exceptional service in the bar and restaurant.
• Assist in setting up and closing down service areas.
• Take and communicate food and beverage orders accurately.
• Maintain cleanliness and hygiene standards.

Skills

Excellent customer service skills

Organisational skills

Teamwork skills

Flexibility in shift patterns

Warm and friendly personality

Job description

This is your opportunity to play a pivotal role in one of Belfast’s most anticipated boutique hotel openings.

Who are we

Opening early 2026, The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, cafe/bar, and exclusive private dining rooms, The Bedford Hotel Belfast will set new standards for hospitality in Northern Ireland.

Role Responsibilities

As a Food & Beverage Assistant, you will be responsible for the day-to-day service within the Bar and Restaurant, ensuring exceptional service standards are delivered and always maintained in line with our guest expectations.

• Assist in creating a warm and welcoming environment for our guests.
• Be responsible for the service and wellbeing of our guests.
• Assist in the set up and closedown of the Bar & Restaurant.
• Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have.
• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
• Ensure that the preparation and presentation of each section is of a high standard and is in line with the standards set.
• Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
• Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
• Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary.
• Maintain a professional working relationship with all departments in the hotel.

Key Requirements

• Previous Food & Beverage experience, preferably within a hotel environment.
• Excellent customer service skills, standards driven, good organisational skills.
• Flexibility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends.
• A warm and friendly personality.
• Good teamwork skills - we want work to be fun for all our employees.
• Have a genuine interest in providing hospitality to our customer.

What We Offer

At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:

• Training and development programmes.
• Clear career progression pathways and leadership opportunities.
• A supportive, employee‑centric culture.
• Recognition and rewards for outstanding performance.
• Work‑life balance initiatives.

Why Join Us?

Be part of something special

Join the opening team of Belfast’s newest boutique hotel.

Innovate and inspire

Work in an environment that encourages new ideas and continuous improvement.

Grow your career

Benefit from professional development opportunities designed to help you thrive.

Ready to Elevate Your Career?

Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.