Food and Beverage Attendant - Vale Hotel

Endeavour Group; Salisbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality group in the UK is seeking a Food & Beverage Attendant. The ideal candidate is passionate about creating memorable experiences for guests and possesses a current RSA certificate. Responsibilities include providing top customer service, making recommendations, and ensuring high service standards. The role requires flexibility, teamwork, and physical tasks such as lifting. Career growth opportunities and employee support services are available.

Benefits

Exclusive discounts at ALH Hotels and other brands

Wellbeing support services

Qualifications

• Ability to perform physical tasks safely, including manual handling and lifting.
• Flexibility in availability for different shifts.
• Some gaming experience or willingness to learn is an asset.

Responsibilities

• Engage with guests to ensure memorable experiences.
• Recommend meals or drinks to enhance guest satisfaction.
• Maintain high standards of service throughout the day.

Skills

Customer service

Attention to detail

Teamwork

Education

Current RSA certificate

Job description

About the Role

Food & Beverage Attendant | Vale Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.