Floral-Gm Clerk

TC Industries Of Canada Company; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A floral and merchandise retail company in Cardiff is seeking an employee to assist the Floral Manager with daily activities. Responsibilities include creating floral arrangements, maintaining displays, and handling product deliveries. A high school diploma is required, and candidates should possess strong customer service skills and adaptability. The role requires physical stamina and the ability to follow safety guidelines.

Qualifications

• Ability to read and comprehend simple instructions.
• Ability to write simple correspondence.
• Must be 18 years or older.

Responsibilities

• Assist the Floral Manager in daily activities.
• Create floral arrangements and maintain displays.
• Unloading and organizing product from trucks.

Skills

Customer Service

Oral Communication

Written Communication

Adaptability

Safety Awareness

Education

High school diploma or GED

Job description

Description

Summary: Assist the Floral Manager in the day-to-day activities in the floral and general merchandise department.

Essential Duties and Responsibilities

• Assists in the ordering process for the department.
• Unloading product from trucks and organizing coolers and back rooms.
• Filling and cleaning racks, displays, shelves and refrigerated displays as needed.
• Creating floral arrangements to display and sell.
• Maintains displays.
• Performs plant maintenance, including watering, trimming and rotating product.
• Sweeping and mopping sales floor, stock room and cooler.
• Other duties may be assigned.
• Observe all store rules and company policies.
• Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations.
• Follow safety guidelines when working, especially when lifting, using cutting tools, large machinery, ladders, stretch and take breaks when performing repetitive motions, etc.
• Follow health guidelines to ensure safe product is provided to our customers.
• Knowledge of Weight & Measure Laws.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years or older.

Education/Experience

High school diploma or general education degree (GED).

Language Ability

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to stand and use the hands to handle, finger, or fell objects, tools or controls;
• The employee must frequently walk, talk, or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel;
• The employee must occasionally exert or lift up to 35 pounds carrying boxes and supplies and frequently exert or lift negligible amounts of weight;
• Successful performance requires specific vision abilities that include close vision and the ability to adjust focus including possessing sufficient visual acuity to verify invoices and other written documents;
• Be able to climb a ladder to retrieve items from overhead racks and storage;
• Be able to sweep and mop floor and lift and carry out trash containers to be emptied in an outside bin;
• Have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies such as cleanup requests due to accidental spills or breakage of glass;
• Be able to tolerate moderate amounts of dust and chemical fumes from common household cleaning agents such as ammonia during routine housekeeping duties;
• Have sufficient memory retention skills to memorize weekly ad prices and memo items.