Floor Supervisor

Darjeeling Express; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular restaurant in London is looking for an experienced Floor Supervisor to lead front-of-house operations. You will ensure every guest has a memorable experience by supporting and motivating your team, overseeing daily operations, and maintaining high service standards. The ideal candidate should have strong leadership qualities, excellent communication skills, and a passion for hospitality. This full-time position offers the chance to work in a dynamic and busy environment.

Qualifications

• At least a few years of supervisory experience in a hospitality setting.
• Passion for hospitality and customer service.
• Experience in training and scheduling staff.

Responsibilities

• Lead front-of-house operations to ensure a warm guest experience.
• Oversee daily floor operations and motivate the team.
• Handle guest feedback and maintain high service standards.

Skills

Excellent communication skills

Strong leadership qualities

Hands-on approach to service

Ability to stay calm under pressure

Great people skills

Job description

Join to apply for the Floor Supervisor role at Darjeeling Express

We are looking to recruit a brilliant and experienced Floor Supervisor to join our amazing team at Darjeeling Express. You\'ll play a key role in leading front-of-house operations, ensuring every guest has a warm and memorable experience. The ideal candidate will have excellent communication skills, strong leadership qualities, and a hands-on approach to service. You\'ll oversee daily floor operations, support and motivate the team, and ensure service runs smoothly and professionally. You\'ll handle guest feedback with care, maintain high standards of presentation and hygiene, and assist management with training and scheduling. We are looking for someone with at least a few years of supervisory experience, a genuine passion for hospitality, great people skills, and the ability to stay calm and organised during busy service. We are a busy restaurant and this role is not for everyone.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Restaurants