Field Tyre & Vehicle Tech Team Leader (Mobile Expert)

Halfords; Norwich; On-site; GBP 32,000 - 33,000; Full time

Job summary

A leading retailer of motoring products is seeking a Team Leader for their Mobile Expert team in Norwich. The ideal candidate will manage a mobile team, ensuring high standards of customer service and compliance with safety protocols. Responsibilities include providing technical guidance to the team, managing deliveries, and ensuring safety at the workplace. Applicants should have experience as a Technician, strong communication skills, and a valid driving licence. Competitive salary plus bonuses and a range of benefits are offered.

Benefits

25% store discount

Up to 50% employee discount on garage bills

Discounts on breakdown cover and various services

Wellness programme and counselling support

Trade Price Bike Scheme

Life assurance

Uniform provided

Sharesave scheme

Cycle to Work scheme

Wagestream financial planning app

Health Cash Plan

Qualifications

• Proven experience in a Technician role completing jobs to standard.
• Ability to deliver coaching and training effectively.
• Strong communication and organizational skills.

Responsibilities

• Manage Mobile Expert team to deliver high-quality service.
• Ensure safety protocols for vehicles and workplace.
• Provide technical guidance and manage deliveries.

Skills

Customer experience delivery

Technician experience

Coaching and training

Meeting compliance standards

IT proficiency

Full valid driving licence

Job description

A leading retailer of motoring products is seeking a Team Leader for their Mobile Expert team in Norwich. The ideal candidate will manage a mobile team, ensuring high standards of customer service and compliance with safety protocols. Responsibilities include providing technical guidance to the team, managing deliveries, and ensuring safety at the workplace. Applicants should have experience as a Technician, strong communication skills, and a valid driving licence. Competitive salary plus bonuses and a range of benefits are offered.