Field Support Technician

Jackson Hewitt Inc.; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A seasonal tax solutions company is looking for a Seasonal Field Support Technician in Manchester, UK. Responsibilities include setting up and maintaining kiosks, ensuring standards are met, and providing customer service. The ideal candidate enjoys flexible schedules and can lift up to 55 lbs. Full-time and part-time positions are available with competitive benefits.

Benefits

Health insurance options

Flexible schedule

401k with Company Match

Free continuing tax education

Referral bonus opportunities

Qualifications

• Basic knowledge of computer functions is preferred but not required.

Responsibilities

• Assist with the set-up and teardown of kiosk furniture using hand tools.
• Ensure office locations meet brand/marketing standards.
• Maintain a clean workplace, including removal of trash and cleaning.
• Perform other assigned duties.

Skills

Driver's license

Good interpersonal and communication skills

Customer service experience

Job description

Benefits:

• Health insurance options
• Free Life Insurance
• Free Personal Tax Return
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.

What you’ll do here:

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills you’ll bring for success:

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

Physical Demand and Work Effort:

• Standing, walking, sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc Unlimited Teladoc sessions for you and your whole household for $18 per month
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!