Field Service Engineer – Coffee Equipment, Stevenage

Costa; Stevenage; On-site; GBP 35,000 - 41,000; Full time

Job summary

A global coffee brand is looking for a Field Service Engineer in the Stevenage area to maintain equipment and deliver outstanding customer service. The role offers a competitive salary from £35,100 per annum with benefits including a bonus of up to 10% and training programs. Ideal candidates will have experience in mechanical or electrical engineering and excellent communication skills. This position promotes a supportive workplace culture.

Benefits

Access to Coca-Cola share scheme

High spec Ford van for business use

50% discount on food and drinks

Matched pension scheme

Financial Support Fund for employees

Qualifications

• Experience in an electrical or mechanical engineering role.
• A passion for problem-solving and delivering customer satisfaction.
• Willingness to undergo technical training and continuous improvement.

Responsibilities

• Diagnose faults in Costa Express equipment for repairs.
• Communicate issues and solutions effectively.
• Provide first-class customer service.

Skills

Experience using service equipment

Agility in work

Customer service skills

Ability to stay calm under pressure

Job description

A global coffee brand is looking for a Field Service Engineer in the Stevenage area to maintain equipment and deliver outstanding customer service. The role offers a competitive salary from £35,100 per annum with benefits including a bonus of up to 10% and training programs. Ideal candidates will have experience in mechanical or electrical engineering and excellent communication skills. This position promotes a supportive workplace culture.