Field Delivery Manager

Johnson Controls Inc.; Bristol; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global leader in HVAC solutions is seeking an experienced Field Delivery Manager in Bristol. In this hybrid role, you'll lead a team of technicians, ensuring customer satisfaction and compliance with contractual obligations. Ideal candidates should have experience in HVAC systems, strong supervisory skills, and excellent communication. The role offers competitive benefits and opportunities for continuous learning.

Benefits

Competitive salary and management incentive bonus

Life assurance and holiday purchase scheme

Company car & IT equipment provided

Mental health support and development opportunities

Employee referral scheme and discounts

Qualifications

• Proven experience in the HVAC industry with knowledge of HVAC systems.
• Previous supervisory experience with ability to manage stakeholders.
• Excellent communication skills for conveying technical information clearly.

Responsibilities

• Oversee resource planning and manage technician team.
• Ensure customer satisfaction by coordinating work assignments efficiently.
• Promote collaboration across internal teams and external partners.

Skills

HVAC industry experience

Supervisory skills

Verbal and written communication

IT proficiency (Word, Excel, PowerPoint)

Education

IOSH qualification

Job description

.Field Delivery Manager page is loaded## Field Delivery Managerlocations: Bristol-Avon-United Kingdom: GBR Cardiff - HVAC: GBR Frome: Cardiff-Cardiff-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD30254386Johnson Controls is a global leader in providing equipment, controls, and services for heating, ventilating, air-conditioning (HVAC), and security systems. In the UK&I, our Service team delivers innovative maintenance and service solutions to a diverse customer base across all industry sectors, including HVAC, chillers, industrial refrigeration, controls, and mechanical and electrical works.**What you will do**We’re looking for an experienced HVAC Field Delivery Manager to lead, inspire, and manage a team of skilled technicians. In this role, you’ll oversee resource planning and cultivate a motivating environment where your team can thrive and meet high-performance standards. You’ll ensure contractual obligations are met and customer satisfaction remains a top priority by understanding their requirements and coordinating work assignments efficiently. It's a hybrid type of role to cover the Southwest of the UK, including Bristol and Plymouth regions with a mixture of office-based (Bristol/Plymouth/Cardiff), and remote/site working. **How you will do it*** Lead your team with confidence, making sound decisions even in ambiguous situations and driving change initiatives.* Verify and implement remedial repair quotations to maintain expected business margins.* Ensure site-specific RAMS are completed in line with Health & Safety requirements.* Oversee technician tools and equipment management, including PAT testing and calibration. Ensure adequate PPE is issued and well maintained.* Balance commercial priorities while managing multiple tasks and projects simultaneously.* Develop and implement effective planning and organisational strategies to meet service-level targets.* Foster a culture of curiosity and continuous learning for both yourself and your team.* Promote collaboration across internal teams and external partners to drive improvement and establish best practices.**What We Look For*** Proven experience in the HVAC industry coupled with a solid working knowledge of HVAC and refrigeration systems in industrial and commercial settings.* Previous supervisory experience; an IOSH qualification is advantageous.* Ability to influence, manage, and collaborate with internal and external stakeholders at all levels.* Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical audiences.* Proficiency in IT systems, including Word, Excel, PowerPoint, and Apple iPad systems.**What we offer**At Johnson Controls, we believe in supporting our employees with a culture that values work-life balance and continuous learning. Our comprehensive benefits package includes:* Competitive salary and management incentive bonus* Life assurance and Holiday purchase scheme* Company car & IT equipment provided* Mental health support and development opportunities* Employee referral scheme and discounts on Johnson Controls security products (including ADT Smart Home)* Voluntary benefit schemes, including childcare vouchers, cycle-to-work programs, eye care vouchers, and high street discountsIf you’re ready to take the next step in your career and lead a high-performing team in a globally recognised organisation, we’d love to hear from you.#LI-DC1#LI-HybridYour buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.