Family Visits Manager

Prisonadvice; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national charity in Feltham is looking for a Family Visits Manager to support prisoners and their families. The role involves managing family support cases, developing referral pathways, and advocating for family rights within the prison system. Ideal candidates have experience in multi-agency environments and strong organizational skills. This position offers benefits like a contributory pension and generous holiday entitlement.

Benefits

Free advice and counselling service

Contributory pension

Corporate eye care scheme

Cycle to work scheme

Generous holiday entitlement

Qualifications

• Experience working with families in challenging environments.
• Demonstrable capacity to manage a demanding workload.
• Ability to develop family support initiatives.

Responsibilities

• Provide comprehensive services to maintain relationships.
• Develop referral pathways for family support.
• Manage a caseload of family support cases.
• Advocate for family rights within the prison system.

Skills

Coordination of services

Understanding multi-agency environments

Organizational skills

Knowledge of safeguarding practices

Interpersonal communication

Job description

Join to apply for the Family Visits Manager role at Pact (Prison Advice and Care Trust).

Overview

As a Family Visits Manager (Family Engagement Manager) at HMPYOI Feltham, you will play a pivotal role in supporting the needs of prisoners and their families. You will foster positive relationships between prisoners and their loved ones, provide advice, guidance, and learning opportunities, and develop robust referral pathways while managing a caseload of family support cases. You will advocate for the rights and needs of families, ensuring their voices are heard within the prison system. This role requires a compassionate, dedicated individual committed to making a meaningful difference in the lives of those affected by imprisonment.

Key Responsibilities

• Service Delivery: Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
• Referral Pathways Development: Develop and implement effective referral pathways for families, prisoners, and other professionals to access family support services. Establish connections with other relevant services to ensure seamless integration and support.
• Family Support Work: Manage a caseload of family support cases related to prisoners. Conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
• Advocacy for Families: Advocate for the rights and needs of families dealing with imprisonment. Promote their human rights and ensure their voices are heard and considered at all levels of decision-making and service provision.

About You

To thrive in this role, you should possess:

• Demonstrable ability to coordinate a broad range of services.
• Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders and/or their families.
• Excellent organisational skills and the capacity to manage a demanding workload.
• Ability to contribute to the planning and development of Pact’s family work.
• Knowledge of safeguarding and child protection practices.
• Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.

This offers a unique opportunity to make a significant impact on the lives of families and offenders by enhancing the support and services available to them. If you are passionate about family engagement and have the relevant skills and experience, we encourage you to apply.

Organisation

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoners’ children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, including the belief in the innate dignity of every human being, and focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note the LinkedIn advert will close before the advertised closing date so please head to our website to apply.

Other information

Equality and diversity: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

About us

Pact (the Prison Advice & Care Trust) is a national charity that provides caring and life-changing services to prisoners, people with convictions on release, and their children and families. Pact’s vision is a restorative and healing approach to justice, focused on human dignity, relationships and community. We work across England and Wales in partnership with courts, prisons, probation services and communities.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

Location

Feltham

Hours

37.5 hours per week

Benefits

Generous holiday entitlement, cycle to work scheme, season ticket loan, pension, eye care, and other employee benefits.

Additional information

• Ref-224 840

Past roles and locations mentioned for similar opportunities are provided for context and do not constitute part of this vacancy.