Facilities Assistant

Elemis; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned skincare brand in London is seeking a Facilities Assistant for a 3-month fixed term contract. You will support the Facilities Manager by managing day-to-day operations to maintain an efficient and organized workplace. Key responsibilities include coordinating maintenance schedules, handling deliveries, and assisting with office moves. A proactive individual with strong organizational and communication skills is desired. Benefits include staff discounts, well-being policies, and a company pension scheme.

Benefits

Generous Staff Discount

Healthcare Cash Plan

Company Pension Scheme

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Ability to prioritise tasks effectively.
• Willingness to learn and adapt to changing priorities.

Responsibilities

• Assist the Facilities Manager with planned preventative maintenance schedules.
• Support hard and soft services delivery across the office.
• Help with loading and unloading deliveries.
• Assist with furniture removal and office moves as required.
• Handle incoming and outgoing post.

Skills

Strong organisational skills

Good communication skills

Physical capability to handle manual tasks

Basic IT skills

Reliable and proactive team player

Tools

Microsoft Office

Job description

Facilities Assistant

Department: Facilities

Employment Type: Fixed Term - Full Time

Location: Head Office, London

Description

Facilities Assistant - 3 Month Fixed Term Contract

At ELEMIS, our people are at the heart of everything we do. As a globally recognised British skincare brand, our success is built on passion, innovation, and excellence. We create safe, inspiring, and high‑performing environments where our teams thrive and our customers enjoy exceptional experiences.

We are looking for a Facilities Assistant on a 3 month fixed term contract to join our Baker Street Head Office team. This is an exciting opportunity to support the Facilities Manager in maintaining a well‑organised, efficient, and welcoming workplace that reflects the premium standards of the ELEMIS brand.

You will play a key role in supporting the smooth running of our Baker Street Head Office. Your responsibilities will include managing day‑to‑day facilities tasks such as administrative duties, reviewing planned maintenance schedules, and coordinating contractor visits. You’ll also work closely with our Front of House Lead, providing occasional reception cover, assisting with loading and unloading deliveries, handling office and furniture moves, managing postal duties, and ensuring a safe, clean, and welcoming environment for all.

We’re looking for a proactive, enthusiastic individual who takes pride in their work and can manage a variety of tasks efficiently. If you thrive in a hands‑on role and enjoy keeping things organised, this could be the perfect opportunity for you.

Key Responsibilities

• Assist the Facilities Manager with planned preventative maintenance (PPM) schedules
• Support hard and soft services delivery across the office
• Help with loading and unloading deliveries and managing incoming and outgoing post and manage courier collections and deliveries
• Assist with furniture removal and office moves as required
• Handle incoming and outgoing post, manage courier collections and deliveries
• Provide general support for day‑to‑day facilities operations

Skills, Knowledge and Expertise

• Strong organisational skills and ability to prioritise tasks
• Good communication skills and a professional approach
• Physical capability to handle manual tasks such as lifting and moving furniture up to 25kg
• Basic IT skills (Microsoft Office, email)
• Willingness to learn and adapt to changing priorities
• Reliable and proactive team player

Benefits

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
• Excellent well‑being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Healthcare Cash Plan (with Dental)
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

*Some benefit eligibility is based on length of service or contract type