Facilities Administration Officer – Worcester (35h)

Sanctuary Group; Worcester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading care and housing provider is seeking a Facilities Administration Officer in Worcester. This role involves a wide range of administrative duties, from serving as the first point of contact to managing supplies and correspondence. The ideal candidate will bring customer service experience, proficiency in Microsoft Office, and strong interpersonal skills. The organization offers a comprehensive benefits package, including leave, pension schemes, and wellbeing support.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Employee rewards and discounts

Qualifications

• Experience of working in a customer service environment.
• Working knowledge of Microsoft Office including Word, Outlook, Excel.

Responsibilities

• Supporting the delivery of an effective administration service including reception and switchboard duties.
• Providing an efficient facilities service including mail processing and stock management.
• Liaising with internal and external customers through various channels.
• Raising and processing purchase orders.

Skills

Customer service experience

Microsoft Office (Word, Outlook, Excel)

Interpersonal skills

Full valid driving licence

Job description

A leading care and housing provider is seeking a Facilities Administration Officer in Worcester. This role involves a wide range of administrative duties, from serving as the first point of contact to managing supplies and correspondence. The ideal candidate will bring customer service experience, proficiency in Microsoft Office, and strong interpersonal skills. The organization offers a comprehensive benefits package, including leave, pension schemes, and wellbeing support.