F&B Supervisor

Castlebridge Hospitality; Winchester; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A prominent hotel brand in Winchester seeks an experienced Food & Beverage Supervisor to enhance guest experiences by overseeing daily operations in the bar and restaurant. You will be responsible for maintaining service standards, leading your team, and ensuring a welcoming atmosphere for all guests. The ideal candidate is hands-on and possesses excellent supervisory and communication skills, eager to engage and inspire both the team and guests. This role offers competitive perks, including discounted room rates and flexible working arrangements.

Benefits

Heavily discounted Staff Room Rates

50% off dining bills

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Flexible shift patterns

Monthly colleague recognition

Use of Wagestream financial platform

Employee Assistance Programme

Internal communications hub

Qualifications

• Experience in a supervisory role within food and beverage is essential.
• Ability to lead and inspire a team in a high-paced environment.
• Must be customer-focused and enhance the guest experience.

Responsibilities

• Oversee daily food and beverage operations to ensure excellent service.
• Manage the presentation of the bar and restaurant spaces.
• Maximize department performance through up-selling and service standards.

Skills

Supervisory skills

Customer service

Attention to detail

Communication

Outgoing personality

Job description

Our voco Winchester Hotel & Spa is a modern haven, designed with a focus on both style and comfort. Our thoughtfully crafted spaces combine contemporary design elements with inviting amenities, ensuring a distinctive and enjoyable stay. Located near the historic and picturesque city of Winchester, voco Winchester Hotel & Spa is located on the edge of the beautiful South Downs National Park and within five minutes from the city centre. With that in mind, our voco Winchester Hotel & Spa is a great place to kickstart your hospitality career or if you’re looking to progress your journey, this is the place where future can become reality.

It’s a big operation, so you’ll need to be hands-on, featuring 131 bedrooms, 8 flexible event spaces, our restaurant Kitchen 21 and the stunning ANA Spa. Whether it be a pre-cruise stay, accommodation for a business trip, a relaxing spa-day, wedding or family celebration, our hotel offers it all.

Are you out-going, full of energy and enthusiastic? A natural-born communicator? Are you passionate about offering an excellent guest experience? Then our fabulous voco Winchester Hotel & Spa could be the place for you.

The Role:

We have an exciting opportunity for a talented Food & Beverage Supervisor to join our team. Working closely with the Food & Beverage Manager you'll be involved in all aspects of the day -to -day operation of the department, focusing on delivering wonderful service to our guests time and time again. You'll be responsible for overseeing the smooth running of the food and beverage service and team, always ensuring our guests have a great experience. You'll take pride in your work, focusing on the presentation of the bar and restaurant spaces, ensuring they're clean and tidy. The guest experience is incredibly important, so naturally you’ll be customer -led, whilst working to maximise performance of the department through up -selling and service standards.

The Ideal Candidate:

We’re looking for an experienced Food & Beverage Supervisor who’s hands -on, decisive and isn’t afraid to get stuck in. Our bars and restaurants are fun, engaging places to work and they’re at the heart of our guests overall experience when staying with us. You’ll be front and centre of that stage, leading by example in all that you do.

With naturally strong supervisory skills, you’ll support the Food & Beverage Team in providing a genuine, intuitive approach with our guests. Communication is key in this role, but you’ll also need strong attention to detail skills and an engaging, outgoing style to stand out.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.