Eyewear Retail Associate - Training & Benefits

The Boots Company PLC; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Leeds is seeking a Retail Assistant to enhance customer interactions, from greeting to aftercare. The ideal candidate will demonstrate a passion for customer service and a willingness to learn. Responsibilities include assisting with eye care, maintaining shop standards, and operational tasks. This role offers extensive training, a discretionary bonus, generous employee discounts, and opportunities for professional growth in a diverse team environment.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Experience in retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing, and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading retail company in Leeds is seeking a Retail Assistant to enhance customer interactions, from greeting to aftercare. The ideal candidate will demonstrate a passion for customer service and a willingness to learn. Responsibilities include assisting with eye care, maintaining shop standards, and operational tasks. This role offers extensive training, a discretionary bonus, generous employee discounts, and opportunities for professional growth in a diverse team environment.