Eyewear Retail Assistant — Free Glasses & Bonuses

Vision Express; Failsworth, Gillingham, Bexhill-on-Sea, Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the UK seeks a Retail Optical Assistant to provide exceptional customer service in an innovative environment. Responsibilities include assisting customers, supporting pre-screening eye tests, and performing minor repairs. The ideal candidate will engage confidently with customers, recommend products, and contribute to a positive store experience. This role offers competitive benefits including free eyewear, holiday flexibility, and the potential for monthly bonuses based on performance.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family & friends discounts

Employee wellbeing support

Opportunities to support global vision

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and style, comfortable with digital tools.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer engagement

Product recommendations

Digital tools proficiency

Strong communication

Job description

A leading optical retailer in the UK seeks a Retail Optical Assistant to provide exceptional customer service in an innovative environment. Responsibilities include assisting customers, supporting pre-screening eye tests, and performing minor repairs. The ideal candidate will engage confidently with customers, recommend products, and contribute to a positive store experience. This role offers competitive benefits including free eyewear, holiday flexibility, and the potential for monthly bonuses based on performance.