Experience Store Retail Assistant — Edinburgh

Partner Retail Services Limited; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic technology retail company is seeking a Retail Assistant for the Samsung Experience Store in Edinburgh. As a vital team member, you will provide exceptional customer service, assist with product usage, and maintain store standards. Ideal candidates are passionate about people and technology, adaptable, and eager to learn. This role offers competitive pay and numerous employee benefits, including discounts and wellness programs.

Benefits

Samsung Employee Discount Portal

Birthday Holiday

Perks and Rewards (Discounts across multiple retailers)

Monthly Bonus Potential

Well-being Tools and Platform

Mental Health First Aid Access

Seeded Devices – including the latest Flagship Device!

Employee Assistance Platform

Annual partnership with National Charities

Celebrations of Awareness Days and Religious Holidays

Qualifications

• Genuine care about customers and excellent interpersonal skills.
• Understanding of the retail world with a results-driven approach.
• Ability to embrace change and thrive in a fast-paced environment.
• Love for technology and desire to stay up-to-date on trends.
• Hunger for knowledge and challenge in understanding products.

Responsibilities

• Assist customers in understanding and utilizing Samsung products.
• Provide exceptional customer service as a friendly brand representative.
• Showcase Samsung products and assist customers in their selections.
• Offer basic device repair services for quick resolutions.
• Maintain a clean and organized store environment.
• Ensure compliance with health and safety regulations.
• Stay updated on the latest Samsung products and technologies.

Skills

Interpersonal skills

Adaptability

Commercially minded

Passion for technology

Continuous learning

Job description

A dynamic technology retail company is seeking a Retail Assistant for the Samsung Experience Store in Edinburgh. As a vital team member, you will provide exceptional customer service, assist with product usage, and maintain store standards. Ideal candidates are passionate about people and technology, adaptable, and eager to learn. This role offers competitive pay and numerous employee benefits, including discounts and wellness programs.