Executive, IT Infrastructure

Knight Frank Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading real estate consultancy in Greater London is seeking a proactive Executive for IT Infrastructure. In this role, you will be responsible for providing technical support, maintaining system reliability, and contributing to IT improvements. Ideal candidates have a minimum of 2 years of experience in IT support, strong knowledge of Microsoft systems, and excellent problem-solving skills. This position offers growth opportunities within a supportive and collaborative team environment.

Benefits

Competitive salary

Career development opportunities

Continuous learning and development

Qualifications

• Minimum 2 years of experience in IT Helpdesk or Technical Support.
• Strong knowledge of SaaS applications.
• Highly organized and capable of managing multiple tasks.

Responsibilities

• Provide first-line technical support to employees.
• Maintain accurate documentation of incidents and resolutions.
• Install, configure, and maintain IT hardware and software.

Skills

Technical support troubleshooting

Microsoft Windows OS

Microsoft Office

IT asset management

Problem-solving

Education

Diploma in Information Technology or equivalent

Job description

**Who are we**Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments ***in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.***At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart .**About The Role**We’re looking for a proactive**Executive, IT Infrastructure**to join our team. In this role, you will be the go-to person for all IT-related issues — ensuring smooth daily operations across both office and site environments. You will provide timely technical assistance, maintain system reliability and contribute to ongoing IT improvements within the organization.**What You Will Be Doing*** Provide first-line technical support to employees by troubleshooting and resolving hardware, software, and device issues (desktops, laptops, printers, and mobile devices) promptly to minimize downtime* Maintain accurate documentation of incidents, resolutions, and technical knowledge base articles* Install, configure and maintain IT hardware, software and applications* Track and update IT equipment and software inventory to ensure accurate asset management* Participate in IT improvement projects, system upgrades and other technology initiatives* Perform other related duties as assigned to support operational efficiency**We’re Looking For Someone Who’s*** Minimum 2 years of experience in IT Helpdesk or Technical Support* Strong knowledge of Microsoft Windows OS, Microsoft Office and SaaS applications* Skilled in troubleshooting, system configuration and IT asset management* Highly organized, independent and capable of managing multiple tasks in a fast-paced environment* Excellent communication, coordination and problem-solving skills* Service-oriented and collaborative team player* Diploma in Information Technology or equivalent* Lots of opportunities for growth and career development.* A supportive, collaborative team that values what you bring to the table.* Continuous learning and development to help you advance.If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.