Executive Housekeeper Lead | £53k-£55k + Benefits

Hilton Worldwide, Inc.; Greater London; On-site; GBP 53,000 - 55,000; Full time

Job summary

A leading hotel chain is seeking an Executive Housekeeper to oversee housekeeping and laundry operations at Hilton London Metropole. The role involves managing a large team, ensuring KPI compliance, and maintaining service standards. Candidates should have managerial experience in a related sector, strong leadership skills, and proficiency in management systems. This position offers an annual salary of £53,000 to £55,000 with various employee perks and growth opportunities.

Benefits

Annual salary of £53,000 to £55,000

Free meals while on duty

Team Member Travel Program

Discounted dental and health cover

Holiday: 28 days including bank holidays

Qualifications

• Experience in a managerial capacity in the hotel/leisure/retail sector.
• Track record of managing a large team or outsourced housekeeping operations.
• Ability to motivate and influence teams while delivering high customer service.

Responsibilities

• Oversee Housekeeping and Laundry contracts to meet performance KPIs.
• Evaluate guest satisfaction levels focusing on continuous improvement.
• Manage budgets effectively with stock controls and well-planned schedules.

Skills

Housekeeping/laundry experience

Strong organizational skills

Excellent leadership and interpersonal skills

Tools

Microsoft Office

Job description

A leading hotel chain is seeking an Executive Housekeeper to oversee housekeeping and laundry operations at Hilton London Metropole. The role involves managing a large team, ensuring KPI compliance, and maintaining service standards. Candidates should have managerial experience in a related sector, strong leadership skills, and proficiency in management systems. This position offers an annual salary of £53,000 to £55,000 with various employee perks and growth opportunities.