Executive Admin Officer – Inpatient Mental Health Support

NHS; Carlisle; On-site; GBP 20,000 - 26,000; Full time

Job summary

A regional NHS Foundation Trust is looking for an Administration Officer to provide administrative support primarily for the North Cumbria Inpatient Older Adult Mental Health Assessment Oakwood Ward. The role requires coordination of multi-disciplinary meetings, real-time updates to patient information systems, and handling office procedures. Candidates should have strong communication skills and experience in Microsoft packages. This is a full-time office-based position offering a supportive working environment.

Qualifications

• Proven experience in complex diary management.
• Ability to deal with service users face-to-face and via telephone.
• Experience in processing CPA, Mental Health Act documentation.

Responsibilities

• Support various multi-disciplinary team meetings and update patient information.
• Responsible for ordering, petty cash, filing, and scanning.
• Provide reception cover during staff absences.

Skills

Microsoft packages proficiency

Complex diary management

Advanced typing skills

Excellent customer care and communication skills

Knowledge of office procedures

Education

NVQ Level 3 in Business Administration

Word-processing Level 3

Audio Typing qualification

General education to O-Level/GCSE including English and Maths

Tools

Microsoft applications

Patient Information Systems

Job description

A regional NHS Foundation Trust is looking for an Administration Officer to provide administrative support primarily for the North Cumbria Inpatient Older Adult Mental Health Assessment Oakwood Ward. The role requires coordination of multi-disciplinary meetings, real-time updates to patient information systems, and handling office procedures. Candidates should have strong communication skills and experience in Microsoft packages. This is a full-time office-based position offering a supportive working environment.