Event Steward (Derby)

Stadium Group; East Midlands; On-site; GBP 40,000 - 60,000; Part time

Job summary

An event services company in the East Midlands is seeking Event Stewards for various events in Derby and beyond. The role involves welcoming visitors, assisting with queries, and ensuring safety at venues. Ideal candidates will have good English skills and can remain calm under pressure. This position offers flexible, casual work at a pay rate of £12.21 per hour.

Qualifications

• Good level of verbal and written English required.
• Ability to remain calm in high pressure situations is crucial.

Responsibilities

• Welcoming all visitors to the venue/event.
• Dealing with queries and providing additional information.
• Checking access passes where applicable.
• Showing fans to their seats and amenities.
• Helping direct flow of foot traffic.
• Providing emergency messages and assisting with disorder.
• Offering excellent customer service.
• Remembering emergency code words and procedures.
• Being vigilant for safety and assisting security.
• Assisting car parking and traffic teams.

Skills

Good level of verbal and written English

Ability to keep calm in high pressure situations

Job description

We are looking for Event Stewards to work at events in Derby and across the Midlands. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular: Derby County FC,Silverstone Race Circuit, Everton FC, Wolverhampton Wanderers, Coventry City, Burnley FC, Wigan FC and Wigan Warriorsand many more! Transport may occasionally be available to events around the country when needed.

Stadium serves its clients with one goal in mind – keeping you safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world's special moments!

Responsibilities include and are not limited to:

• Welcoming all visitors to the venue/ event
• Dealing with any queries and offering additional information regarding the event
• Checking access passes (where applicable)
• Showing fans to their seats, toilets bars & Catering
• Helping to direct flow of foot traffic
• Providing emergency evacuation messages and assisting with disorder
• Offer an excellent level of customer service to ensure the smooth running of the event
• Remembering emergency code words, fire and first aid procedures
• Being the eyes and ears of the event and ensuring the safety team have the information they require
• Assisting the car parking teams in parking cars and coaches at events
• Assisting the traffic teams in directing traffic or road closures

Required skills, qualifications, and experience:

• You must have a good level of verbal and written English
• The ability to keep calm in high pressured situations

Shift times will vary on each event, early and late shifts will be available.

All work is offered on a casual basis giving you flexibility to work around your current commitments.

Rate of pay:

The hourly rate will be £12.21

If you have previously worked as a customer service assistant, event steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!

Due to the nature of this role all applicants must be over 18 years of age.