Ethical Banking Customer Advisor

Co-operative Bank plc.; Leeds; On-site; GBP 19,000 - 23,000; Part time

Job summary

A leading ethical bank in the UK is looking for a part-time Customer Service Officer in Leeds. This role involves supporting personal and business banking customers, identifying their needs, and promoting additional services. Candidates should excel in customer service, have experience in a fast-paced environment, and demonstrate computer literacy. The position offers competitive benefits including 27 days holiday, pension contributions, and mental health support. Join us to make a positive impact in the community.

Benefits

27 days holiday

Competitive pension

Income protection/life assurance

Paid volunteering days

Corporate discount scheme

Wellbeing support

Qualifications

• Previous experience in a customer service environment is essential.
• A passion for excellent customer service with a positive attitude.
• Proven success in meeting targets and deadlines.

Responsibilities

• Acting as the first point of contact for customers.
• Identifying and addressing customer needs.
• Participating in community outreach work.

Skills

Customer service skills

Ability to work in a fast-paced environment

Computer literacy

Experience in a customer service environment

Cash handling knowledge

Job description

A leading ethical bank in the UK is looking for a part-time Customer Service Officer in Leeds. This role involves supporting personal and business banking customers, identifying their needs, and promoting additional services. Candidates should excel in customer service, have experience in a fast-paced environment, and demonstrate computer literacy. The position offers competitive benefits including 27 days holiday, pension contributions, and mental health support. Join us to make a positive impact in the community.