Electro Mechanical Field Service Engineer

Veritek Global Ltd; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare service company is seeking an Electro Mechanical Field Service Engineer based in Manchester. You'll be responsible for installations, servicing, and repairs of medical and ophthalmic equipment. Candidates should have strong engineering expertise and ideally experience in medical environments. The role may involve national travel and working hours cover from 8 am to 6 pm, Monday to Friday, plus occasional Saturdays. This position is ideal for those looking to develop their career in a dynamic healthcare setting.

Qualifications

• Previous engineering experience in a medical related environment would be beneficial.
• Good core engineering skills and knowledge.
• Electrical/Electronic/Software Engineering experience.

Responsibilities

• Carry out installations, servicing, upgrades, and repairs of medical and ophthalmic equipment.
• Apply a professional, reactive, and proactive service to customers.
• Problem-solve in a responsible and methodical manner.

Skills

Engineering experience in a medical related environment

Core engineering skills and knowledge

Electrical/Electronic/Software Engineering experience

Ability to work as part of a team

Good telephone manner

Job description

We are looking for an Electro Mechanical Field Service Engineer, with initially a strong bias towards Healthcare Ultrasound and Ophthalmology, predominately working from a home base within a 20 mile radius of Manchester. The role holder will cover a customer base across the North and Northwest of England area. Out of area working, national travel and occasional European travel could be required from time to time.

Closing Date

30th January 2026

Location

Manchester

The role will be responsible for carrying out installations, servicing, moves & changes, upgrade, modification, and repair of Medical and Ophthalmic equipment as required. The role holder will also be trained and expected to carry out similar tasks on other relevant equipment which may fall outside of the initial sectors. You will be working on highly complex systems requiring quick learning and understanding; as well as the ability to rapidly identify the nature of complex issues and to provide optimal solutions. From time to time Customer / Engineer training will be required.

Key Responsibilities:

• To carry out the installation, servicing, moves & changes, upgrade, modification, and repair requirements of the company customer base as requested.
• To always apply a professional, reactive, and proactive service to our customers.
• Problem-solve in a responsible and methodical manner, whilst carrying out effective customer liaison skills to ensure total customer satisfaction.
• Ensure effective communications are maintained with Area Manager’s/Team Leaders and other Veritek staff as required.
• To be flexible to work within other regions of the UK within given notice as required.
• To attend sites within city locations which may involve using public transport from time to time.
• To be attend and pass any necessary product or skills training programmes.
• To ensure call closure procedures are always followed.
• Ensure all necessary paperwork and company system updates are completed correctly and returned within correct timescales.
• Effectively maintain vehicle stock inventory.
• To manage customer returns, disposal of returned capital equipment and parts in a compliant timely manner to ISO and WEEE procedures.
• Be responsible for ensuring safe working practices under the Health & Safety Acts.
• To always act in the best interests of the business and our customers/partners.

Successful candidates will possess the following skills, knowledge and experience:

• Previous engineering experience in a medical related environment would be beneficial.
• Good core engineering skills and knowledge.
• Electrical/Electronic/Software Engineering experience.
• Ability to work as part of a team or alone.
• Smart appearance.
• Organised and punctual.
• Good telephone manner.
• Reactive to customer needs.

Additional Requirements:

• Must have a current up to date passport or be able to apply for one immediately. May sometimes be required to work early starts and/or late finishes. Core hours of coverage are between 8.00am – 6.00pm. Working hours are 45 hours per week (not including 60 minute lunch break), Monday to Friday plus 1 in 4 Saturdays (additional 9 hours)

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