Guest Experience Ambassador

McDonald's; Glasgow; On-site; GBP 18,000 - GBP 22,000; Full time

Job summary

A leading fast-food brand in Glasgow is seeking a Customer Care Assistant to enhance customer experiences. This role involves ensuring high cleanliness standards, welcoming customers, and maintaining effective communication. Candidates should demonstrate excellent customer service skills and work well in a team-oriented, fast-paced environment. The position offers various benefits including holiday pay, meal allowances, and employee discounts, fostering a supportive workplace culture.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Strong customer service skills with the ability to connect positively with customers.
• Excellent communication skills, including attentive listening and clear verbal communication.
• Ability to work effectively in a fast-paced team environment.

Responsibilities

• Act as the face of the restaurant and ensure customer satisfaction.
• Organize special events and maintain high cleanliness standards.
• Establish and maintain positive communication with customers.

Skills

Customer service skills

Effective communication

Teamwork

Friendly demeanor

Job description

A leading fast-food brand in Glasgow is seeking a Customer Care Assistant to enhance customer experiences. This role involves ensuring high cleanliness standards, welcoming customers, and maintaining effective communication. Candidates should demonstrate excellent customer service skills and work well in a team-oriented, fast-paced environment. The position offers various benefits including holiday pay, meal allowances, and employee discounts, fostering a supportive workplace culture.