Guest Experience Specialist — Fast-Paced & Welcoming

McDonald's; Dundee; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A well-known fast-food chain in Scotland is seeking a Customer Care Assistant to be the face of the restaurant. The role involves ensuring customer satisfaction, maintaining a clean dining area, and creating a welcoming atmosphere. The ideal candidate should possess effective communication skills and a friendly demeanor. A competitive benefits package is offered, including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to maintain high energy levels while working efficiently.
• Strong verbal communication and attentive listening skills.
• Friendly and helpful behavior towards customers.

Responsibilities

• Deal with customers and ensure a welcoming atmosphere.
• Maintain cleanliness in the dining area and toilets.
• Inform the manager about customer satisfaction.

Skills

Effective communication skills

Teamwork

Customer service orientation

Attentive listening

Positive attitude

Job description

A well-known fast-food chain in Scotland is seeking a Customer Care Assistant to be the face of the restaurant. The role involves ensuring customer satisfaction, maintaining a clean dining area, and creating a welcoming atmosphere. The ideal candidate should possess effective communication skills and a friendly demeanor. A competitive benefits package is offered, including holiday pay and employee discounts.