Facilities Technician – Maintenance & Customer Care

Unite Foundation; City of Edinburgh; On-site; GBP 25,000 - GBP 29,000; Full time

Job summary

A leading student accommodation provider in Edinburgh is looking for a Facilities Team Member. The role involves resolving maintenance issues, ensuring health and safety, and providing top customer service. Ideal candidates will have basic plumbing and electrical skills, alongside a passion for customer care. This position offers a competitive salary, discretionary bonuses, and comprehensive benefits including a generous holiday scheme and pension contributions.

Benefits

Discretionary annual bonus

33 days paid holiday

Generous pension scheme

Healthcare Cash Plan

Employee Assistance Programme

Gym benefit

Enhanced Family Leave

Annual ShareSave scheme

Employee Life Assurance

Qualifications

• Experience in general maintenance and customer-facing roles.
• Basic plumbing and electrical skills desired.
• Passionate about delivering top customer service.

Responsibilities

• Resolve general maintenance issues, including basic repairs.
• Respond to Health and Safety related calls.
• Complete planned inspections and follow up on maintenance issues.

Skills

Customer service skills

General maintenance

Plumbing skills

Electrical skills

Job description

A leading student accommodation provider in Edinburgh is looking for a Facilities Team Member. The role involves resolving maintenance issues, ensuring health and safety, and providing top customer service. Ideal candidates will have basic plumbing and electrical skills, alongside a passion for customer care. This position offers a competitive salary, discretionary bonuses, and comprehensive benefits including a generous holiday scheme and pension contributions.