Customer Service Volunteer

Bluecross; Wilmslow; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A nonprofit organization in Wilmslow is looking for a Customer Service Volunteer to help enhance the shopping experience. In this role, you'll provide exceptional customer service, process sales, and assist donors with stock donations. This opportunity allows you to develop valuable customer service skills while contributing to a meaningful cause. Comprehensive training will be provided, and we offer flexible shift options to fit your schedule.

Benefits

Comprehensive training

Flexible shift options

Qualifications

• Passion for helping people and pets.
• Outgoing nature with a positive attitude.

Responsibilities

• Greet shoppers and assist with their needs.
• Process sales accurately at the till.
• Support donors with stock donations.

Job description

Be the Friendly Face of Our Shop: Become a Customer Service Volunteer!

Are you passionate about helping people and eager to support a cause that makes a difference? Join us as a Customer Service Volunteer and play a vital role in enhancing the shopping experience at our stores. Your friendly presence will be essential in providing exceptional customer service and contributing to our mission of raising funds for pets in need.

In this role, you’ll be the welcoming smile that greets every shopper, assisting them with their needs and ensuring their visit is enjoyable. You’ll play a key role in processing sales on our till, but don’t worry we’ll provide full training. You’ll handle transactions with accuracy and care, ensuring that every payment process runs smoothly. By supporting donors with their stock donations and encouraging Gift Aid sign‑ups, you’ll help maximise the impact of every contribution.

Your role doesn’t stop there—you’ll contribute to a positive and friendly shopping environment. Your outgoing nature and positive attitude will help create a warm atmosphere where every customer feels valued and appreciated.

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. You'll gain practical experience in a lively setting and enjoy the satisfaction of knowing that your efforts directly support pet welfare.

We provide comprehensive training to ensure you feel confident and prepared in your role, and with flexible shift options, we’re happy to work with your availability. If you’re excited about making a difference and joining a team that values your contributions, we’d love to have you on board.