Evening Room Attendant

Peninsula; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A prestigious luxury hotel in London is seeking an Evening Room Attendant to deliver exceptional service during the Evening and Turn Down Service. Candidates must have at least one year of experience in housekeeping in a luxury environment and possess strong time management skills. The role includes ensuring guest satisfaction, maintaining service standards, and collaborating with the housekeeping team. Attractive remuneration and benefits are offered along with the opportunity to work with a highly experienced team.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Minimum 1 year experience in housekeeping in a luxury hotel.
• Strong appreciation for quality luxury service and hygiene.
• Excellent time management and organization skills.

Responsibilities

• Provide personalized service to guests and update profiles.
• Handle rooms and make them up promptly based on demand.
• Liaise with the minibar team to service and replenish rooms.
• Assist in monthly inventory of supplies and chemicals.

Skills

Guest service

Time management

Adaptability

Positive attitude

Job description

Evening Room Attendant (Turn Down Service - Full T

Business Unit: The Peninsula London

Location: London

The Peninsula London is pleased to announce that we are seeking Evening Room Attendant (Full Time & Part Time - 20 hours)who will be responsible for the Evening and Turn Down Service.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
• To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.
• Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
• Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General requirements

• Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
• Passion and appreciation of quality luxury hotel service and hygiene standards.
• Excellent time management and organization, highly adaptable, naturally positive.
• Flexibility and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.

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