Front of House / Client Care

Atkins Dellow LLP; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading legal firm in the United Kingdom is seeking a Front of House/Client Care professional to ensure the smooth running of its office. Responsibilities include greeting clients, managing calls, sorting post, and assisting with administrative tasks. The ideal candidate will possess strong administration skills, attention to detail, and a confident manner. A full driving licence and own transport are essential for this role. The position offers full-time hours in a supportive work environment.

Benefits

Generous holiday entitlement

Health Care Plan

Life Assurance

Qualifications

• Ability to organise own workload and adapt/prioritise as necessary.
• Full driving licence & own transport is essential.
• Ability to work under pressure.

Responsibilities

• Greeting clients and visitors.
• Ensuring calls are answered within 5 rings.
• Dealing with enquiries efficiently.
• Sorting post and scanning documents.
• Maintaining office supplies.

Skills

Strong administration skills

Attention to detail

Team player

PC proficient in Microsoft Office

Confident professional manner

Job description

Generous holiday entitlement , Health Care Plan , Life Assurance

SUMMARY OF ROLE

As Front of House/Client Care you will play a vital role in ensuring the smooth running of our office and supporting our legal teams to ensure we continue to provide an excellent service.

DETAILS

We’re looking for a friendly, organised individual/s to join our Bury St Edmunds office full-time or on a job share basis. This role is ideal for candidates based in Bury, Newmarket, Thetford, Stowmarket, Sudbury, or nearby areas in Suffolk and South Norfolk.

About the Role

Specific Duties include, but are not limited to:

• Greeting clients and visitors
• Ensuring all calls are answered within 5 rings
• Dealing with all enquiries efficiently passing them onto the relevant person or taking accurate messages
• Sorting incoming and outgoing post
• Scanning and printing documents
• Going to the Post office and other offices to deliver post/documents
• Assisting in other administrative tasks when required
• Making sure the office is fully stocked and making orders in a timely manner
• Keeping the office looking tidy at all times
• Liaising with external suppliers
• Occasionally provide cover at our other Suffolk offices

What we’re looking for

To be successful in this role you will need:

• Strong administration skills, well organised and able to multi-task
• Strong attention to detail
• Team player with the ability to organise own workload and adapt/prioritise as necessary
• The ability to work under pressure showing commitment to your colleagues and the Firm in general
• Confident and professional manner when dealing with clients
• PC proficient especially in Microsoft Office
• Full driving licence & own transport is essential for this role

Working arrangements

• Full-time hours: Monday to Friday, 9:00am – 5:00pm

We are committed to recruiting on merit and suitability for every role, on the basis of qualifications and experience. All applications are considered fairly and equally regardless of sexual orientation, race, disability, religious beliefs, age and any other protected characteristic. We ensure equal opportunity at every stage of the recruitment process.

Apply

Please send your cv and covering letter or email to

All enquiries treated in absolute confidence.

Don’t see the role your looking for?

Please don’t hesitate to make a speculative application
or call us for a chat.