Recruitment & Onboarding Officer

Brown & Co; Norwich; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A professional services firm in Norwich seeks a Recruitment & Onboarding Officer to join their HR team. This role involves managing recruitment processes, supporting hiring managers, and delivering a structured onboarding experience. Ideal candidates have 1–2 years of experience in HR or recruitment and possess strong communication and administrative skills. The position offers flexible working, starting at 25 days of holiday, life assurance, and various other benefits. Commitment to professionalism and attention to detail is essential.

Benefits

Generous holiday scheme

Life Assurance of 4x basic salary

Salary Sacrifice Pension scheme

Enhanced parental leave benefits

Holiday Buy Back Scheme

Long Service Awards

Health Cashplan

Volunteering Day for charity

Qualifications

• 1–2 years’ experience in recruitment, HR or a related role.
• Able to manage multiple tasks while maintaining accuracy.
• Experience in a professional services environment is desirable.

Responsibilities

• Manage recruitment administration across multiple roles.
• Coordinate job adverts, applications, interviews, and feedback.
• Deliver a structured onboarding process for new starters.

Skills

Strong communication skills

Administrative skills

Professionalism

Attention to detail

Reliability

Education

CIPD Level 3 (or working towards)

Job description

We are a professional services firm seeking a Recruitment & Onboarding Officer to join our HR team. This is an excellent opportunity for someone with a minimum 1–2 years’ experience who enjoys delivering a thorough, high-quality recruitment process and providing a professional onboarding experience.

This role is a newly created position, in line with firmwide expansion.

We are happy to accommodate flexible working patterns of between three and five days per week, with shorter daily hours (less than 7.5 hours). Candidates must, however, be able to work from our Norwich office and be available to work on Mondays.

Working as part of a collaborative HR team, you will support the end-to-end recruitment and onboarding process, ensuring a smooth, professional and well‑organised experience for both candidates and hiring managers.

Responsibilities

• Managing recruitment administration across multiple roles
• Coordinating job adverts, applications, interviews and feedback
• Supporting hiring managers throughout the recruitment process
• Sourcing and advertising by identifying platforms for job adverts
• Delivering a structured and welcoming onboarding process for new starters
• Maintaining accurate recruitment and onboarding records
• Update the careers pages on our website
• Produce a monthly recruitment and onboarding report

Requirements

• 1–2 years’ experience minimum in recruitment, HR or a related role
• Strong communication and administrative skills
• Always ensuring a high standard of professionalism and attention to detail
• Hard‑working, dedicated and reliable
• Professional and well‑organised
• Able to manage multiple tasks while maintaining accuracy and discretion

Desired Skills and Experience

• CIPD Level 3 (or working towards) is desirable but not essential
• Experience of working in a professional services environment
• Own car would be an advantage, as occasional travel to recruitment fair or to support an interview process may be required.

Finding the right people is important to us and transferable skills are always welcome. We value potential and are open to candidates who may not have every listed skill.

Benefits

• A generous holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service.
• Life Assurance of 4x your basic salary
• Salary Sacrifice Pension scheme
• Enhanced Maternity, Paternity, adoption and shared parental leave benefits
• Holiday Buy Back Scheme
• Long Service Awards
• Westfield Health Cashplan
• 1 Volunteering Day for your chosen charity each year.

We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010.