Support Worker

Challenge Community Services; Newcastle upon Tyne; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A supportive community service organization in Newcastle upon Tyne is seeking a compassionate Support Worker to provide assistance to clients with high support needs. The role involves personal care, daily living support, and promoting independence within shared living environments. Ideal candidates will have experience with high-needs clients, confidence in manual handling, and strong problem-solving skills. This position offers competitive pay, flexibility, and ongoing professional development opportunities.

Benefits

Salary packaging + meal/entertainment card

Flexible roster with shift work

Ongoing training & professional development

Fitness Passport access

Qualifications

• Experience with clients needing high support.
• Ability to provide personal care and assist in daily living.
• Hold required checks and licenses.

Responsibilities

• Assist clients with high support needs.
• Provide personal care and daily living support.
• Foster independence in shared living.

Skills

Experience supporting high-needs disability clients

Confidence in manual handling and use of aids

Strong communication and problem-solving skills

Flexibility for varied shifts and rostered work

Basic Microsoft Office skills

Education

Certificate III or IV in Disability Support

Job description

Overview

JOIN US - SHAPE LIVES - BUILD YOUR CAREER

About the Role

We’re looking for a compassionate and skilled Support Worker to join our Accommodation Services team. You’ll assist clients with high support needs, including those using wheelchairs and requiring medical support, helping them live with dignity and independence.

The role involves personal care, daily living support, and promoting autonomy within shared living environments.

Benefits

• SCHAD’s Award Level 2 Pay rates from $34.58 – $37.73 (base rate)
• Salary packaging + meal/entertainment card (if eligible)
• Flexible roster with shift work, weekends, public holidays & sleepovers
• Option to purchase extra annual leave (if eligible)
• Fitness Passport access for you & family (eligibility criteria applies)
• Ongoing training & professional development
• Annual flu vaccination

Duties

• Provide personal care and daily living support
• Assist with manual handling and use of aids
• Support clients with complex needs and medical requirements
• Foster independence and inclusion in shared living environments
• Build positive relationships with clients and families
• Manage challenging situations with empathy and professionalism

Skills and Experience

Essential:

• Experience supporting high-needs disability clients
• Confidence in manual handling and use of aids
• Strong communication and problem-solving skills
• Flexibility for varied shifts and rostered work
• Basic Microsoft Office skills (Word & Outlook)
• Current Driver’s Licence, Working With Children Check, NSW NDIS Worker Screening Check, and National Police Check
• Access to a personal vehicle for work use, if required

Desirable:

• Certificate III or IV in Disability Support (or equivalent)
• Knowledge of NDIA processes

About Us

For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.

How to apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Le-Anne Stewart

via email [e-mail]

Closing Date - 22nd February 2026

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.