Team Leader Supported Living

Optimo Care Group Ltd; England; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A healthcare service provider in the UK is seeking a Team Leader to oversee supported living services, ensuring the delivery of high-quality care. The role involves supervising the team, managing medication and operations, and supporting individuals with daily living tasks. The ideal candidate will have experience in a similar role, strong leadership skills, and a commitment to person-centred care. Benefits include flexible working, comprehensive training, and career progression opportunities.

Benefits

Flexible Working

Comprehensive Training

Career Progression

Supportive Team Environment

Employee Assistance Program

Reward Gateway

£250 Refer-a-Friend Scheme

Qualifications

• Experience in team leader or senior support worker role within health and social care.
• Strong leadership and management skills.
• Ability to manage challenging situations with empathy.

Responsibilities

• Overseeing the running of the service and managing day-to-day operations.
• Administering and managing medication.
• Conducting regular checks and audits for compliance.

Skills

Team leadership

Excellent communication

Medication management

Empathy

Flexibility

Education

NVQ Level 3 in Health and Social Care

Job description

About the Role

Stepping Stones Services is a trusted and compassionate provider of health and social care services. We support individuals in their own homes, assisting those with a variety of health needs, including learning disabilities, mental health issues, physical disabilities, and those requiring assistance with personal care.

We are looking for a Team Leader who can ensure she receives proactive, person-centred support that promotes independence and empowers her to develop basic daily living skills. The ideal candidate will show initiative and be committed to helping her work towards her personal goals, including further education, employment opportunities, and an active social life.

As a Team Leader you will be responsible for overseeing the smooth running of our supported living services. You will play an essential role in the daily operations, ensuring that both the individuals we support and the team are provided with the highest standard of care. The role includes, but is not limited to:

You will support two gentlemen to live fulfilling, meaningful lives, providing assistance with all aspects of daily living. This includes personal care, medication support, meal preparation, household tasks, and enjoying community activities together.

Key Responsibilities

• Overseeing the running of the service(s): Managing day-to-day operations and ensuring that services are delivered in line with care plans.
• Managing and administering medication: Ensuring the accurate recording and administration of medication as per company policies and procedures.
• Completing checks and audits: Conducting regular checks and audits to ensure compliance with care standards and safety protocols.
• Supporting the team: Offering guidance and support to the support workers, and ensuring they are delivering quality care.
• Assisting with double-up work: Providing support with two-person care as required.
• Completing handover and signing off PRN medication: Ensuring effective communication during shift handovers and documenting the use of as-required medication.
• Providing additional support when needed: Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents.
• Supporting outside the home setting: You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary.
• Reporting to the Service Manager: You will report directly to the Service Manager and ensure effective communication within the team.

Role Details

Role Type: Full Time - Days and Sleeps
Hours: 36 hours minimum
Shift Patterns: (FIXED)

Monday to Thursday 08.00am-1700pm

Thursday 5pm -10pm sleep finishing at 8am (Sleeps are set from 10am-8am at a set rate).

Location: Bootle

To be available to cover on call on a 5 week rolling rota (1 week in every 5).

Benefits of Working with Stepping Stones Services

• Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance.
• Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company.
• Career Progression: Opportunities for career advancement within our growing organisation.
• Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
• Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters.
• Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts.
• £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team.

What You’ll Bring

• Experience in a team leader/ senior support worker or similar role within the health and social care sector.
• Strong leadership and team management skills.
• Excellent communication skills with the ability to provide clear and detailed handovers.
• Experience with medication management and knowledge of health and safety regulations.
• Ability to manage challenging situations with empathy and professionalism.
• A commitment to person-centred care and ensuring the dignity of those supported.
• Ability to work well independently and as part of a team.
• NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable.
• Flexibility and willingness to support people outside the home setting when necessary.
• Weekend availability preferred (for cover only)
• Driving preferred but not essential
• Willing to participate in the on call rota.

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