Shift Manager

Greggs plc; United Kingdom; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A leading food retailer is seeking a Shift Manager to join their team in Lurgan, UK. The role involves leading a team to provide exceptional customer service while ensuring shop standards are met. Responsibilities include team motivation, product preparation, and maintaining cleanliness. Ideal candidates will have previous supervisory experience in a similar environment and a strong commitment to an inclusive culture. The position offers various perks, including colleague discounts and health benefits.

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with up to 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts for shopping

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Ability to demonstrate natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent shop standards.
• Lead by example to serve customers in a friendly manner.
• Prepare products, including sandwiches and managing ovens.
• Ensure displays are fully stocked and appealing.
• Maintain cleanliness and presentability of the shop.

Skills

Customer service orientation

Leadership abilities

Reliability

Team supervision

Supportive of inclusive culture

Job description

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

What we can offer you

• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.

If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

• Contract Details Shift pattern and availability can be discussed at interview. Candidates will need to be able to travel to a training shop which will either be located at Portadown, Craigavon or Lisburn.
• Closing Date 5 March, 2026
• Job Category> Retail
• Business Unit Retail
• Location 32 Market St. Lurgan, United Kingdom