Security Engineer

Pointer Ltd; Newcastle upon Tyne; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading security solutions provider is seeking a skilled Security Engineer to manage the installation, testing, and maintenance of alarm systems. The ideal candidate will have over 5 years of experience in the security sector, demonstrating expertise in various security systems, including alarms and CCTV. This role emphasizes client satisfaction and compliance with regulations, alongside opportunities for career growth and a supportive environment.

Benefits

Competitive salary with annual review

Company pension

Generous holiday allowance

Flexible working options

Bi-annual career mentoring

Access to private GP services

Qualifications

• 5 years of demonstrable experience in the security industry preferred.
• In-depth technical expertise in security systems and designs required.
• Good understanding of health and safety practices.

Responsibilities

• Install, test, and commission alarm and security systems according to standards.
• Perform routine inspections and maintenance of alarm systems.
• Troubleshoot and repair system malfunctions.

Skills

Technical expertise in security systems

Troubleshooting

Communication skills

Problem-solving

Education

Relevant electrical installation training or qualification

Tools

Honeywell fire alarm systems

Siemens fire alarm systems

Hochiki fire alarm systems

Job description

At Pointer, we don’t just offer jobs—we build careers. With over 50 years of excellence in electronic security and fire detection, we are a dynamic, values-driven company that thrives on passion, respect, integrity, delivery, and expertise. Our mission is to build a robust, resilient, sustainable, and successful business that supports our customers and colleagues through good times and bad.

Our 200-strong team across the UK is the heart of our success, contributing to our £24 million annual revenue and delivering outstanding service to some of the UK’s top blue-chip companies. Many of our colleagues have grown with us, thanks to our well-established apprenticeship program and a culture that nurtures long‑term career development.

What sets us apart? Our people‑first approach. We foster an environment where every individual is valued, supported, and empowered to succeed. As an Investors in People Gold‑accredited employer, we are committed to achieving Platinum status, ensuring our people have the tools, training, and opportunities to thrive.

At Pointer, you’ll be more than just a colleague —you’ll be part of a team that delivers with expertise, acts with integrity, and shares a passion for making a difference. If you’re looking for a place to grow, innovate, and be valued, we’d love to hear from you.

Job Summary

Pointer Ltd. are recruiting for a skilled and motivated Security Engineer to join our team. In this role, you will be responsible for the installation, testing, and commissioning of alarm systems according to technical designs and industry standards. You will also perform regular maintenance and inspections, troubleshoot system faults, and provide solutions to prevent false or unwanted alarms.

You will play a crucial role in ensuring compliance with safety regulations, maintaining system performance, and fostering strong relationships with clients, suppliers, and subcontractors.

Key Responsibilities:

• Install, test, and commission alarm and security systems, such as; intruder, access control, fire and IP CCTV, according to technical designs and industry standards.
• Perform routine inspections and planned maintenance activities to ensure optimal functionality of security alarm systems.
• Fault‑find, troubleshoot, and repair system malfunctions, identifying and addressing causes of false or unwanted alarms.
• Provide expert technical training and support to clients and internal team members, enhancing knowledge and system performance.
• Ensure compliance with security industry standards and codes, guaranteeing all systems are installed and maintained to meet legal and regulatory requirements.
• Manage project timelines and budgets, ensuring that all installations and maintenance are completed within agreed time and financial constraints.
• Complete and submit all necessary documentation, reports, and system updates in a timely manner, adhering to company protocols.

Who are you

You are highly technical, detail‑oriented, and dedicated to maintaining high industry standards. You should be proactive in troubleshooting and resolving issues, with a strong focus on ensuring client satisfaction.

You have a problem‑solving mindset, excellent communication skills, and the ability to work independently or as part of a team are essential. You need to be adaptable, willing to learn, and committed to continuous professional development.

A strong sense of responsibility and reliability, combined with the ability to work under pressure and meet deadlines, will make you a great fit for this role.

Required Experience & Qualifications

• At least 5 years of demonstrable experience in the security industry is preferred, though relevant experience in similar fields may also be considered.
• In‑depth technical expertise in security systems and designs.
• Good understanding of health and safety practices, including risk assessments and method statements.
• Relevant electrical installation training or qualification.
• Knowledge of Honeywell, Siemens, and Hochiki fire alarm systems (training provided for the successful candidate).
• Current full driving license.
• Must be eligible to work in the UK.

At Pointer, we don’t just offer a job — we offer a rewarding career with benefits that support your growth, well‑being, and work‑life balance. Here’s what you can look forward to:

Financial Security & Rewards

• Competitive salary with an annual review
• Company pension to help secure your future
• Employee referral scheme—recommend great people and get rewarded

Work‑Life Balance & Flexibility

• Generous holiday allowance to recharge and unwind
• Flexible working options* to fit your lifestyle

Structured Career Growth & Development

• Career progression opportunities—we invest in your future
• Bi‑annual career mentoring
• Training & professional membership support* to help you develop your skills
• Life assurance for peace of mind
• Access to private GP services—because your health matters
• Annual flu jab to keep you feeling your best
• Employee discount scheme—save on top brands
• Company car* for eligible roles

*Some benefits are role dependent.

Pointer is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds.