FX Retail Sales Associate – Part‑Time, Edinburgh

Fexco; City of Edinburgh; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading foreign exchange provider in Edinburgh is seeking a Retail Sales Advisor to join their team. This part-time role, covering 30 hours across 4 flexible days, requires excellent customer service skills and cash handling experience. Responsibilities include maximizing sales, handling customer inquiries, and maintaining operational standards. Competitive hourly pay of £12.21, along with several benefits including a bonus scheme and holiday increase with service. Join a passionate and friendly team dedicated to customer satisfaction.

Benefits

Bonus scheme

28 days holiday increasing to 31 with service

Discounted travel money

BUPA medical cash plan

Free uniform

Full training programme

Qualifications

• Demonstrable excellent customer service experience ideally obtained in a cash handling environment.
• Experience of working with foreign currencies is preferred.

Responsibilities

• Identify and deliver customer requirements to exceed their needs and maximise sales.
• Achieve and exceed individual and team sales and service targets.
• Handle cash effectively and accurately reconcile transactions.
• Maintain operational standards and ensure high presentation levels.
• Deal professionally with customer complaints and queries.

Skills

Customer service experience

Cash handling experience

Ability to communicate effectively

Flexibility and adaptability

Job description

A leading foreign exchange provider in Edinburgh is seeking a Retail Sales Advisor to join their team. This part-time role, covering 30 hours across 4 flexible days, requires excellent customer service skills and cash handling experience. Responsibilities include maximizing sales, handling customer inquiries, and maintaining operational standards. Competitive hourly pay of £12.21, along with several benefits including a bonus scheme and holiday increase with service. Join a passionate and friendly team dedicated to customer satisfaction.