Marketing Operations Team Lead

Oxford University Press; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A global educational publisher in Uttar Pradesh seeks a Marketing Operations Lead to oversee a team while managing digital marketing processes. You will enhance operational efficiency and ensure compliance in delivering high-quality marketing initiatives. Ideal candidates possess strong IT skills, experience with platforms like DotDigital and Click Up, and a collaborative spirit. Join a supportive environment that values diversity and encourages professional growth.

Qualifications

• Proven IT skills and digital marketing experience.
• Confidence in editing English language text.
• Ability to work independently and collaboratively.

Responsibilities

• Manage marketing executives for daily operations.
• Oversee campaign execution and reporting.
• Ensure compliance with privacy regulations.
• Maintain documentation for marketing processes.
• Support digital marketing activities including email and web.

Skills

Strong IT skills

Strong written and verbal communication

Team player

Quick learner

Digital marketing knowledge

Tools

DotDigital

Click Up

Job description

About the Role

Introduction – the ‘why’

This is an exciting opportunity to lead the Marketing Operations function within OUP’s ELT division. As part of a mission‑driven organisation with a strong set of values, you'll be contributing to meaningful educational impact worldwide.

For candidates already in a role, this position offers the chance to step into a broader leadership remit—guiding a team, strengthening operational excellence, and influencing digital marketing processes at scale. You will work with modern platforms such as DotDigital, Click Up, BigMarker, Alterian Web CMS and Canva, while contributing to continuous innovation in marketing operations.

You’ll join a collaborative and high‑performing global marketing environment with clear goals, strong alignment, and opportunities to develop new skills across digital, web, and campaign operations.

Opportunity – the ‘what’

In this role, you will:

• Manage and support a team of marketing executives to ensure smooth day‑to‑day operations across email, webinars, web content, and campaign execution.
• Work closely with the Senior Marketing Operations Manager to oversee campaign execution, lead management, reporting, and Click Up task workflows.
• Ensure all incoming requests from ELT Marketing stakeholders are prioritised, scheduled, and completed within agreed timelines.
• Contribute to long‑term operational planning, resource allocation, and process improvements across marketing operations.
• Maintain high standards of data integrity and ensure compliance with privacy regulations.
• Manage and regularly update documentation for digital marketing operations processes.
• Serve as a key point of contact for the team, participating in meetings and ensuring strong communication across the department.
• Personally support delivery of digital marketing activities including building, proofreading, QA, scheduling, and deployment of email, web, and campaign assets.
• Oversee supplier management activities within agreed timeframes.

Impact of the role:
You will play a crucial part in ensuring all marketing operations activity is executed accurately, on brand, and on time. Your work will enable efficient digital marketing execution, improve reporting visibility, and strengthen the operational capabilities of OUP’s ELT marketing teams globally.

About You

• Strong and proven IT skills.
• Strong written and verbal communication, with the ability to copy‑edit English language text quickly and confidently.
• Trusted team player with the ability to work independently.
• Ability to learn quickly and share knowledge with others.
• Experience using an email automation platform such as DotDigital.
• Experience using a productivity platform such as Click Up or similar.
• Digital marketing knowledge.

Queries

For any questions about this role, please contact [e-mail].

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Job Category: Marketing & Communications