Senior Market Sales Apps Support - Global Follow-the-Sun

citi.com; Belfast; Hybrid; GBP 100,000 - GBP 125,000; Full time

Job summary

A global financial institution is seeking an experienced Application Support Senior Analyst in Belfast. This role involves providing technical support for Market Sales Applications, with responsibilities including user support, documentation, and issue escalation. Candidates should have relevant experience, knowledge of SQL, and ability to communicate technical concepts clearly. The position offers a hybrid working model with competitive salary and benefits including annual leave, performance bonuses, and private medical care.

Benefits

27 days annual leave plus bank holidays

Private Medical Care

Performance-related bonus

Pension Plan

Qualifications

• Experience in an application support role working with global teams.
• Understanding of SQL, Linux/Unix, Batch Scheduling and monitoring software.
• Ability to explain technical issues to non-IT staff.

Responsibilities

• Provide direct support to Market sales users.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues.

Skills

Application support experience

SQL

Linux/Unix knowledge

Programming languages

Effective communication

Education

Bachelor's/University degree or equivalent

Tools

ITRS

Grafana

OTEL

Job description

A global financial institution is seeking an experienced Application Support Senior Analyst in Belfast. This role involves providing technical support for Market Sales Applications, with responsibilities including user support, documentation, and issue escalation. Candidates should have relevant experience, knowledge of SQL, and ability to communicate technical concepts clearly. The position offers a hybrid working model with competitive salary and benefits including annual leave, performance bonuses, and private medical care.