Support and Development Officer

Connected Voice; Newcastle upon Tyne; Hybrid; GBP 28,000 - GBP 32,000; Full time

Job summary

A community support organization in Newcastle is seeking a new team member to provide vital support to voluntary, community, and social enterprise organizations. This role involves giving advice on funding and governance, facilitating networks, and helping organizations to amplify their voice. Candidates should be people-oriented with understanding of the VCSE sector and experience in training and facilitation. Attractive benefits include flexible working, a pension scheme, and additional holiday days.

Benefits

Flexible and hybrid working

29 days holiday plus bank holidays

Pension Scheme

BUPA Cash Health Plan

Bike to Work Scheme

Volunteering days

Qualifications

• Experience with small to medium-sized VCSE organisations.
• Ability to provide advice on funding, governance, and organisational structure.
• Willingness to learn and develop new skills.

Responsibilities

• Provide advice and support to local VCSE organisations.
• Help deliver operational and strategic reviews.
• Facilitate networks and partnerships for VCSE organisations.

Skills

Understanding of the VCSE sector

Experience in delivering training

Facilitating groups and networks

Strong communication skills

Job description

£28,366 to £31,518 per annum for full time working

Hours

30 to 37 hrs per week

Mon, 23/02/2026 - 12:00

Organisation

Connected Voice is looking for a new member of our Support and Development service for voluntary, community and social enterprise (VCSE) organisations operating in Newcastle and Gateshead.

Benefits include:

Flexible and hybridworking

29 days holidayper annum – plus Bank Holidays,plus 3 days betweenChristmas and New Year (pro rata for part-time employees)

Pension Scheme – up to 5% employer and employee contribution

Office base–SmartScorebuilding, designed for hybridworking

BUPA Cash Health Plan – paid for by employer

Credit Union Savings Scheme – save directly from salary

Corporate Metro/Northumberland LinePass Scheme

2 volunteering days per annum (pro rata for part-time employees)

Bike to Work Scheme

This is a rewarding role and will involve making a positive difference to VCSE organisations by providing free advice and support.

You will support our local VCSE organisations across all aspects of their development, including providing advice and guidance on securing funding, strengthening governance, and establishing the right organisational structures. You will also set up, support, and facilitate networks and partnerships that enable VCSE organisations to amplify their voices and be represented, helping them shape and influence local strategic priorities through ongoing local conversations.

You will help to deliver our premium (charged for) services. You will support operational and strategic reviews of VCSE organisations and registering of charitable incorporated organisations and community interest companies (full training will be given).

You will be a people person with a good understanding of the VCSE sector, particularly small to medium-sized organisations, along with experience in delivering training and facilitating groups and networks. Your attitude, enthusiasm, and work ethic are just as important to us as your experience, and training will be provided where necessary.

This isa greatopportunitytosupport and develop VCSE organisations tobuild their capabilities,as well as professionally develop your skills,knowledgeand experience.

(Please note that CVs will not be accepted)

Closing date for receipt of application forms is12.00 noon on 23 February 2026

Interviews will be heldin person on2 March 2026

Connected Voiceisan equal opportunities employer