Front of House Team Member

Nuffield Health Brentwood; Leatherhead; On-site; GBP 27,000; Part time

Job summary

A leading fitness organization in Leatherhead is seeking a Front of House Team Member to provide exceptional customer service at their gym. This part-time position (16 hours/week) requires strong communication skills and a customer care mindset. Responsibilities include greeting visitors, supporting reception duties, and maintaining a welcoming environment. Benefits include gym membership, health assessments, and retail discounts. Ideal candidates will possess empathy, flexibility, and basic computer skills.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Confidence and empathy to provide excellent customer care.
• Motivated and shows plenty of initiative.
• Willingness to undergo training at site.

Responsibilities

• Provide exceptional and efficient customer service to visitors.
• Support the smooth running of the reception.
• Create a friendly, relaxing, and professional environment.
• Answer queries in a caring and helpful way.
• Cover Lifeguard breaks when required.

Skills

Excellent customer care skills

Communication skills

Flexibility

Basic computer skills (Word, Excel)

Ability to swim to a high standard

Job description

Front of House Team Member
Leatherhead FWC | Front of House | Permanent contract | Part time
£26,166.40 pro rata
16 hours per week

Making a great first impression isreally important.That’swhy we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym,you’llbringgreat communicationskills, both face-to-face and over the phone.You’reflexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy,happyand valued.That’swhywe’vedeveloped a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle,healthand fitness wellbeing rewards, such as free gym membership, health assessments, retaildiscountsand pension options. At Nuffield Health, we take care ofwhat’simportant to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So,it’sa good ideato apply right away to ensureyou’reconsidered for this role.

It starts with you.