Front of House Team Member

Nuffield Health Brentwood; Leatherhead; On-site; GBP 15,000 - GBP 17,000; Part time

Job summary

A leading health and fitness organization is seeking a Front of House Team Member for their Leatherhead location. This part-time role involves delivering exceptional customer service, managing reception tasks, and creating a welcoming environment for members and visitors. Ideal candidates will possess strong communication skills, show flexibility, and have basic computer knowledge. A range of benefits such as free gym membership and health assessments will be provided to enhance employee wellbeing.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Confidence and empathy to provide excellent customer care.
• Flexibility, motivation, and initiative are essential.
• Ability to swim to a high standard is required.

Responsibilities

• Provide exceptional customer service at reception.
• Support the smooth running of the reception desk.
• Create a friendly and professional environment.
• Welcome guests and answer queries in a helpful way.

Skills

Excellent customer service

Great communication skills

Basic computer skills

Tools

Word

Excel

Job description

Front of House Team Member

Leatherhead FWC | Front of House | Permanent contract | Part time

£26,166.40 pro rata
8 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

It starts with you.