Senior Tooling Consultant – ITSM, ServiceNow & Integrations

Mozaic Services Ltd; Greater London; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading digital transformation consultancy in Greater London is seeking a skilled technician experienced in ServiceNow or Halo for a role that involves both team collaboration and independent work. The ideal candidate will have an expert level of configuration and customization experience, alongside a strong understanding of ITIL concepts and integration with external tools. The role offers a competitive reward package and opportunities to develop further in a collaborative environment.

Benefits

Competitive reward package

Collaborative culture

Career development opportunities

Qualifications

• Expert level Configuration and customisation experience.
• Experience in working as part of a development team and independently.
• Strong understanding of Event Management and integration with Monitoring solutions.

Responsibilities

• Assess and transform digital operations for large organisations.
• Deliver complex installations of the toolkit.
• Provide evidence of relevant work through references.

Skills

ServiceNow

Halo

ITIL concepts knowledge

Integration with APIs

Problem analysis

Education

ITIL v3 foundation certification

Job description

A leading digital transformation consultancy in Greater London is seeking a skilled technician experienced in ServiceNow or Halo for a role that involves both team collaboration and independent work. The ideal candidate will have an expert level of configuration and customization experience, alongside a strong understanding of ITIL concepts and integration with external tools. The role offers a competitive reward package and opportunities to develop further in a collaborative environment.