ServiceNow Architect

N Consulting Limited; Greater London; On-site; Full time

Job summary

A leading consulting firm in the United Kingdom is seeking a ServiceNow Architect with over 10 years of IT experience to lead the design and implementation of various ServiceNow solutions. The role requires extensive knowledge of ServiceNow best practices, integration with CMDB tools, and significant experience with performance analytics. Candidates should be self-starters with the ability to provide best practice recommendations. Certifications in ServiceNow and a Bachelor's degree or equivalent are mandatory.

Qualifications

• 8+ years of experience with ServiceNow required.
• 10+ years of experience with IT industry required.
• Certification as ServiceNow System certified administrator.

Responsibilities

• Solutioning, design and implementation of ITSM, ITOM, and other ServiceNow solutions.
• Lead configuration and customization of ServiceNow instances.
• Advise and configure integration solutions between ServiceNow and other tools.

Skills

ServiceNow implementation

Integration of Event management tools

MID Server management

Workflow design

Performance Analytics

Active Directory/SSO knowledge

Education

Bachelor's degree or equivalent

ITIL Foundations certification

ServiceNow certifications

Tools

ServiceNow

Job description

LocationLondon, England, United Kingdom# ServiceNow Architect at N Consulting LtdLocationLondon, England, United KingdomSalary£85 - £90 /yearJob TypeFull-timeDate PostedJanuary 30th, 2026Apply Now**Role:** ServiceNow Architect**Experience:** 15years**Location:** London**Work mode:** Onsite**JD*** Solutioning, Design & Implementation of the ITSM, ITOM, HAM, SAM,SPM, IRM and BCM solution.* Experience in multiple ServiceNow implementations* Integration of Event management tools & ITOM architecture* Advise, design and configure integration solutions between ServiceNow and other CMDB tools.* ITSM process, module and workflow design* Good experience of Service Portal and widget creation* Very good experience of custom apps* Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.* MID Server management experience* Lead the configuration and customization of ServiceNow instances* Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation.* Worked on ITOM, HAM, SAM, IRM, BCM, HRSD* Experience of custom applications development* Experience in working on Performance Analytics* Design and modification of ServiceNow Service Portal.* Domain Separation and designing the Process and data flow within various domains* Knowledge of LDAP/Active Directory/SSO.* Review existing set up and provide best practice recommendations in line with the OEM* Monitor health, usage and compliance of ServiceNow systems.* Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.* Self-starter and innovator.**Professional*** 8+ years of experience with ServiceNow required* 10+ years of experience with IT Industry required**Academics*** Certification as ServiceNow System certified administration* CIS in Discovery/Service Mapping/Event Mgmt* Certified Implementation Specialist- ITSM* ITIL Foundations certification is preferred.* Bachelor’s degree or equivalent combination of education and experience.