Onsite Workplace Experience Concierge

Jones Lang LaSalle Incorporated; Reading; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading real estate services firm in Reading is seeking a Workplace Experience Ambassador responsible for delivering exceptional client experiences. This role includes welcoming visitors, supporting inquiries, and conducting service assessments. Candidates should have a background in hospitality or facility management, excellent customer service skills, and the ability to manage multiple tasks in a fast-paced environment. A passion for creating a hospitality-focused workplace is essential.

Qualifications

• Prior relevant experience in hospitality, facility management, or operations preferred.
• Exceptional customer service skills and professionalism.
• Ability to manage multiple projects effectively in a fast-paced environment.

Responsibilities

• Deliver exceptional client experience every day through enhanced engagement.
• Serve as the initial point of contact for all Client employee inquiries.
• Conduct routine walkthroughs of service delivery for compliance.

Skills

Customer service skills

Hospitality

Communication

Multitasking

Tools

Microsoft Office

Job description

A leading real estate services firm in Reading is seeking a Workplace Experience Ambassador responsible for delivering exceptional client experiences. This role includes welcoming visitors, supporting inquiries, and conducting service assessments. Candidates should have a background in hospitality or facility management, excellent customer service skills, and the ability to manage multiple tasks in a fast-paced environment. A passion for creating a hospitality-focused workplace is essential.