Global Client Operations Lead

Publicis Groupe; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading global communications agency is seeking an Operations Manager to spearhead operational efficiency and team leadership. This role focuses on governance, financial compliance, and driving collaboration in a fast-paced environment. The ideal candidate will have a media operations background, strong communication skills, and experience managing high-performing teams. Benefits include flexible working options and a supportive work culture, making it an excellent opportunity for growth and development.

Benefits

WORK YOUR WORLD opportunity

Reflection Days

Help@Hand benefits

Family friendly policies

Flexible working and birthday day off

Great local discounts

Qualifications

• Strong background in media or client operations.
• Proven success in leading and developing teams.
• Calm, solutions-focused approach under pressure.

Responsibilities

• Lead and guide the Client Operations team.
• Ensure balanced workloads and operational flow.
• Uphold operational excellence with documentation.

Skills

Media or client operations experience

Team leadership

Exceptional communication skills

Organizational skills

Tools

MediaOcean/MX

PO and billing platforms

Job description

A leading global communications agency is seeking an Operations Manager to spearhead operational efficiency and team leadership. This role focuses on governance, financial compliance, and driving collaboration in a fast-paced environment. The ideal candidate will have a media operations background, strong communication skills, and experience managing high-performing teams. Benefits include flexible working options and a supportive work culture, making it an excellent opportunity for growth and development.