Global Client Operations Lead

Publicis Groupe; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading global communications agency seeks an exceptional Operations Manager to lead a dedicated team in enhancing operational efficiency for a major client. The successful candidate will oversee governance, delivery, and financial compliance across international activities while fostering a culture of collaboration. Ideal applicants will have a strong background in media operations and demonstrate proven leadership capabilities. This role offers an enriching environment with competitive benefits and a hybrid working pattern.

Benefits

WORK YOUR WORLD opportunity

Reflection Days

24/7 Help@Hand Benefits

Family Friendly Policies

Flexible working and birthday day off

Great local discounts

Qualifications

• Strong background in media or client operations is preferred.
• Proven ability to lead and develop high-performing teams.
• Calm and solutions-focused approach under pressure.

Responsibilities

• Lead a team of Client Operations Senior Executives.
• Oversee PO lifecycle governance in line with contractual requirements.
• Drive clarity and momentum in planning meetings.

Skills

Leadership

Operational efficiency

Excellent communication skills

Organizational skills

Tools

MediaOcean/MX

PO and billing platforms

Job description

A leading global communications agency seeks an exceptional Operations Manager to lead a dedicated team in enhancing operational efficiency for a major client. The successful candidate will oversee governance, delivery, and financial compliance across international activities while fostering a culture of collaboration. Ideal applicants will have a strong background in media operations and demonstrate proven leadership capabilities. This role offers an enriching environment with competitive benefits and a hybrid working pattern.