Global Client Operations Lead

Publicis Groupe; Greater London; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A global communications agency in Greater London is seeking an Operations Manager to lead a dynamic team by ensuring operational efficiency and high performance. This role emphasizes unity across markets, overseeing governance and delivering key financial compliance while fostering a culture of collaboration. The ideal candidate possesses a strong background in media operations, proven team leadership, and excellent communication skills. This position offers excellent hybrid working benefits and a commitment to employee well-being.

Benefits

Opportunity to work remotely for 6 weeks

Additional reflection days off

24/7 helpline for personal and professional support

Family-friendly policies with full pay

Flexible working with birthday day off

Local discounts at businesses

Qualifications

• Strong background in media or client operations.
• Proven success in leading and developing high-performing teams.
• Exceptional communication and organisational skills.

Responsibilities

• Guide a team of Client Operations Senior Executives and Executives.
• Ensure balanced workloads and operational flow.
• Partner with Finance, AP, Planning, and Investment teams.

Skills

Media operations understanding

Team leadership

Communication skills

Organizational skills

Problem-solving under pressure

Tools

MediaOcean/MX

Job description

A global communications agency in Greater London is seeking an Operations Manager to lead a dynamic team by ensuring operational efficiency and high performance. This role emphasizes unity across markets, overseeing governance and delivering key financial compliance while fostering a culture of collaboration. The ideal candidate possesses a strong background in media operations, proven team leadership, and excellent communication skills. This position offers excellent hybrid working benefits and a commitment to employee well-being.