Guest Experience Host (Evenings & Weekends)

Bada Bingo; Coventry; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A regional entertainment company is looking for a Customer Assistant in Coventry. The role involves providing exceptional customer service, building rapport, and assisting in various areas of the club. Candidates should have experience in a customer-facing role, excellent communication skills, and the ability to handle cash. An emphasis on maintaining a safe gambling environment is essential. This part-time position offers evening and weekend shifts with numerous benefits including training, discounts, and wellness apps.

Benefits

Mental health wellbeing app access

Employee recognition scheme

Digital learning platform access

In-house training opportunities

Staff discount on services

Life assurance

Pension scheme

Qualifications

• Experience in customer service preferably in hospitality or leisure.
• Outstanding communication skills adaptable to situations.
• Basic numeracy knowledge.

Responsibilities

• Provide exceptional service to customers.
• Maintain high standards of club presentation.
• Create a safer gambling environment.

Skills

Customer service

Communication skills

Cash handling

Job description

A regional entertainment company is looking for a Customer Assistant in Coventry. The role involves providing exceptional customer service, building rapport, and assisting in various areas of the club. Candidates should have experience in a customer-facing role, excellent communication skills, and the ability to handle cash. An emphasis on maintaining a safe gambling environment is essential. This part-time position offers evening and weekend shifts with numerous benefits including training, discounts, and wellness apps.