Customer Experience & Promotions Assistant – Gaming Venue

Inspired Gaming Group; Cullompton; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A licensed gaming venue operator in the United Kingdom is seeking a venue staff member to support daily operations, provide outstanding customer service, handle cash, and ensure compliance with all regulations. The ideal candidate will be proactive in addressing customer concerns and promoting the business while maintaining a clean and secure environment. Benefits include annual leave, recognition schemes, and family-friendly policies.

Benefits

33 days annual leave

Recognition scheme

Recommend a Friend Scheme

Birthday Leave

Enhanced Family Friendly Policies

Company pensions above statutory level

Qualifications

• Proven experience in a customer-facing role.
• Ability to handle cash and maintain accurate financial records.
• Strong communication and interpersonal skills.
• Understanding of health and safety regulations.

Responsibilities

• Support daily operation of the gaming venue.
• Handle customer concerns and complaints.
• Ensure compliance with the Challenge 25 policy.
• Assist in maintaining health and safety standards.

Skills

Customer care

Cash handling

Security awareness

Health and safety compliance

Job description

A licensed gaming venue operator in the United Kingdom is seeking a venue staff member to support daily operations, provide outstanding customer service, handle cash, and ensure compliance with all regulations. The ideal candidate will be proactive in addressing customer concerns and promoting the business while maintaining a clean and secure environment. Benefits include annual leave, recognition schemes, and family-friendly policies.